Hilliard’s First City Manager, Michelle Crandall, Announces Resignation After Over 5 Years of Service
The City of Hilliard has announced that its first-ever city manager, Michelle Crandall, will be stepping down from her position after more than five years of dedicated service. Crandall’s final day in office will be July 25, 2025.
She has accepted a new executive leadership role as Chief Member Services Officer at the International City/County Management Association (ICMA), headquartered in Washington, D.C. Her departure marks a significant leadership transition for the city.
“This was a very tough decision,” Crandall shared in a press statement released May 27. “The opportunity to contribute to ICMA and give back to a profession that shaped my career is an honor I couldn’t pass up.”
Crandall took office in January 2020 after Hilliard residents voted in 2018 to adopt a new city governance model. Before her appointment, she served nearly three decades with the City of Dublin, including key roles as Deputy and Assistant City Manager.
“Hilliard is a vibrant community, and I’m proud of the achievements we’ve made together. We’ve built a workplace culture that values innovation, collaboration, and excellence in service delivery,” said Crandall.
As Hilliard looks to the future, city council members are now tasked with appointing the next city manager. According to the city charter, a two-thirds council majority must approve the selection, and an interim appointment can be made via resolution. No official timeline for the transition has been confirmed, according to city spokesperson David Ball.
The new city manager will be responsible for overseeing all municipal departments, managing personnel, developing city budgets, and collaborating with the city council on administrative priorities.
Stay tuned for updates as Hilliard begins its search for new leadership.
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